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Report an Issue

Found a bug or problem? Let us know and we'll fix it as soon as possible.

Before reporting: Check our FAQ and Help Center — your issue may already be answered there.

What Happens After You Report?

1📥

Report Received

Your report is logged and assigned to our moderation team within 24 hours.

2🔍

Review & Investigation

We investigate the issue. Bug reports are resolved within 3–5 business days. Content/account reports within 2 business days.

3✅

Action & Follow-up

Action is taken (fix deployed, content removed, or account moderated). If you provided your email, we will notify you of the outcome.

Appeals: If you disagree with a moderation outcome, you may appeal by emailing support@euragaming.com with subject line "Appeal: [Your Report Reference]". Appeals are reviewed within 5 business days and our final decision is binding.

Registered Office

Eura Gaming Pvt. Ltd.

M3M Corner Walk, R-15, Ground Floor,

Sector 74, Gurugram, Haryana – 122102, India

Email: support@euragaming.com